整體解析：

　　今年的第一篇passage講了一個有趣的故事。電腦公司信任銷售主管Alex Gordon準備為各區域經理做演講。他準備的相當充分，希望能通過這次演講把自己對事業的熱情積極心態傳遞給這些項目經理。可是，在他演講完后，區域經理們的反應并不像他期待中的那樣好。原來，他在演講中的用詞得罪了在場的、從底層的基本工作做起的女員工。從內容上來看，這篇文章的題材屬于人物故事類。

　　第二篇文章講的是投訴的技巧。作者首先舉了一個在餐廳投訴的例子，強調大吼大叫式的粗魯方式時行不通的，我們應該有禮貌地、清晰地講述我們的不滿。另一方面，作者認為通過信件投訴是不可取的，因為你看不到對方的反應。最后，作者指出投訴是不能過多陳述細節。這樣容易混淆重點。

　　第三篇還是人物故事類的文章。全職媽媽Barbara曾是一名出色的建筑師，專為政府設計建筑。在生完孩子后，Barbara還是決定要重回工作崗位，體現自己在社會中的價值。而她丈夫則覺得照顧家庭更重要。在一個家庭中母親的角色是誰也代替不了的。這個話題與2006年12月四級真題中15選10的文章話題不謀而合。相信做過真題的同學不會感到陌生。

　　以下是2010年6月19日英語四級聽力 長對話原文：

　　長對話原文第一篇：

　　W: What sort of hours do you work, Steve?

　　M: Oh, I have to work very long hours, about 11 hours a day.

　　W: What time do you start?

　　M: I work 9 to 3. Then I start again at 5:30 and work until 11. Six days a week. So I have to work very unsocial hours.

　　W: And do you have to work at the weekend?

　　M: Oh, yes, thats our busiest time. I get Wednesdays off.

　　W: What are the things you have to do, and the things you dont have to do?

　　M: Eh, I dont have to do the washing-up, so thats good. I have to wear white and I have to keep everything in the kitchen totally clean.

　　W: Whats hard about the job?

　　M: Youre standing up all the time. When were busy, people get angry and sharp. But thats normal.

　　W: How did you learn the profession?

　　M: Well, I did a two year course at college. In the first year, we had to learn the basics. And then we had to take the exams.

　　W: Was it easy to find a job?

　　M: I wrote to about six hotels. And one of them gave me my first job. So I didnt have to wait too long.

　　W: And whats the secret of being good at your job?

　　M: Attention to detail and you have to love it. You have to show passion for it.

　　W: And what are your plans for the future?

　　M: I want to have my own place when the time is right.

　　Questions 19 to 22 are based on the conversation you have just heard.

　　19. What does the man say about his job?

　　20. What does the man think is the hardest part of his job?

　　21. Where did the man get his first job after graduation?

　　22. What does the man say is important to being good at his job?

　　19. B)It requires him to work long hours.

　　20. D) It demands physical endurance and patience.

　　21. D) In a hotel.

　　22. B) Paying attention to every detail.

　　解析：本篇長對話可以歸入求職場景，對話形式為訪談。根據我們昂立四級課堂上為大家強調的首尾技巧，長對話開頭結尾個設置了一題，即19題和22題，所以這兩道題目對于考生來說，還是比較容易把握的。第20題的題干 What does the man think is the hardest part of his job?, 與聽力原文 Whats hard about the job? 措辭基本一致，答案比容交易抓住，原文為 Youre standing up all the time. When were busy, people get angry and sharp. But thats normal., 意為你總是站著;繁忙的時候，客人會生氣，變得尖刻，但是這很正常，對應的正確答案進行了抽象化概括，為It demands physical endurance and patience.，意思是這份工作需要體力上的耐力和耐心。

　　長對話原文第二篇：

　　W: Now youve seen this table of figures about the pocket money children in Britain get?

　　M: Yes. I thought it was quite interesting, but I dont quite understand the column entitled change. Can you explain what it means?

　　W: Well, I think it means the change from the year before. Im not a mathematician, but I assume the rise from 72p to 90p, is the rise of 25%.

　　M: Oh, yes, I see. And the inflation rate is there for comparison.

　　W: Yes. Why do you think the rise in pocket money is often higher than inflation?

　　M: Im sorry, Ive no idea. Perhaps parents in Britain are too generous.

　　W: Perhaps they are. But it looks as if children were a lot better off in 2001 than they were in 2002. Thats strange, isnt it? And they seemed to have been better off in 2003 than they are now. I wonder why that is.

　　M: Yes, I dont understand that at all.

　　W: Anyway, if you had children, how much pocket money would you give them?

　　M: I dont know. I think I probably give them two pounds a week.

　　W: Would you? And what would you expect them to do with it?

　　M: Well, out of that they have to buy some small personal things. But I wouldnt expect them to save to buy their own socks for example.

　　W: Yes. By the way, do most children in your country get pocket money?

　　M: Yeah, they do.

　　Questions 23 to question 25 are based on the conversation you have just heard:

　　Q 23: What is the table of figures about?

　　Q 24: What do we learn from the conversation about British childrens pocket money?

　　Q 25: Supposing the man had children, what would he expect them to do with their pocket money?

　　四級長對話第二篇：

　　23. A) The pocket money British children get.

　　24. C) It often rises higher than inflation.

　　25. B) Pay for small personal things.

　　解析：本篇長對話討論英國兒童的零花錢，兩人討論的是一張數據表，里面出現了四級高頻詞inflation 。23題的答案就是speaker張嘴第一句話，Now youve seen this table of figures about the pocket money children in Britain get?,可以說是送給考生的一道題目。對話里提到英國兒童零花錢上升的速度要超過該國通貨膨脹的速度。同樣，最后一題的答案也是出現在對話結尾。

　　總體而言，兩篇長對話的難度基本與往年持平，第一篇相比第二篇難度略低，諸如連讀、失爆等語音現象較多，對考生的語音能力進行了較為嚴格的考察。希望考生在今后的備考中，加強跟讀和模仿，改善自己的發音。

　　整體解析：

　　今年的第一篇passage講了一個有趣的故事。電腦公司信任銷售主管Alex Gordon準備為各區域經理做演講。他準備的相當充分，希望能通過這次演講把自己對事業的熱情積極心態傳遞給這些項目經理。可是，在他演講完后，區域經理們的反應并不像他期待中的那樣好。原來，他在演講中的用詞得罪了在場的、從底層的基本工作做起的女員工。從內容上來看，這篇文章的題材屬于人物故事類。

　　第二篇文章講的是投訴的技巧。作者首先舉了一個在餐廳投訴的例子，強調大吼大叫式的粗魯方式時行不通的，我們應該有禮貌地、清晰地講述我們的不滿。另一方面，作者認為通過信件投訴是不可取的，因為你看不到對方的反應。最后，作者指出投訴是不能過多陳述細節。這樣容易混淆重點。

　　第三篇還是人物故事類的文章。全職媽媽Barbara曾是一名出色的建筑師，專為政府設計建筑。在生完孩子后，Barbara還是決定要重回工作崗位，體現自己在社會中的價值。而她丈夫則覺得照顧家庭更重要。在一個家庭中母親的角色是誰也代替不了的。這個話題與2006年12月四級真題中15選10的文章話題不謀而合。相信做過真題的同學不會感到陌生。

　　以下是2010年6月19日英語四級聽力 長對話原文：

　　長對話原文第一篇：

　　W: What sort of hours do you work, Steve?

　　M: Oh, I have to work very long hours, about 11 hours a day.

　　W: What time do you start?

　　M: I work 9 to 3. Then I start again at 5:30 and work until 11. Six days a week. So I have to work very unsocial hours.

　　W: And do you have to work at the weekend?

　　M: Oh, yes, thats our busiest time. I get Wednesdays off.

　　W: What are the things you have to do, and the things you dont have to do?

　　M: Eh, I dont have to do the washing-up, so thats good. I have to wear white and I have to keep everything in the kitchen totally clean.

　　W: Whats hard about the job?

　　M: Youre standing up all the time. When were busy, people get angry and sharp. But thats normal.

　　W: How did you learn the profession?

　　M: Well, I did a two year course at college. In the first year, we had to learn the basics. And then we had to take the exams.

　　W: Was it easy to find a job?

　　M: I wrote to about six hotels. And one of them gave me my first job. So I didnt have to wait too long.

　　W: And whats the secret of being good at your job?

　　M: Attention to detail and you have to love it. You have to show passion for it.

　　W: And what are your plans for the future?

　　M: I want to have my own place when the time is right.

　　Questions 19 to 22 are based on the conversation you have just heard.

　　19. What does the man say about his job?

　　20. What does the man think is the hardest part of his job?

　　21. Where did the man get his first job after graduation?

　　22. What does the man say is important to being good at his job?

　　19. B)It requires him to work long hours.

　　20. D) It demands physical endurance and patience.

　　21. D) In a hotel.

　　22. B) Paying attention to every detail.

　　解析：本篇長對話可以歸入求職場景，對話形式為訪談。根據我們昂立四級課堂上為大家強調的首尾技巧，長對話開頭結尾個設置了一題，即19題和22題，所以這兩道題目對于考生來說，還是比較容易把握的。第20題的題干 What does the man think is the hardest part of his job?, 與聽力原文 Whats hard about the job? 措辭基本一致，答案比容交易抓住，原文為 Youre standing up all the time. When were busy, people get angry and sharp. But thats normal., 意為你總是站著;繁忙的時候，客人會生氣，變得尖刻，但是這很正常，對應的正確答案進行了抽象化概括，為It demands physical endurance and patience.，意思是這份工作需要體力上的耐力和耐心。

　　長對話原文第二篇：

　　W: Now youve seen this table of figures about the pocket money children in Britain get?

　　M: Yes. I thought it was quite interesting, but I dont quite understand the column entitled change. Can you explain what it means?

　　W: Well, I think it means the change from the year before. Im not a mathematician, but I assume the rise from 72p to 90p, is the rise of 25%.

　　M: Oh, yes, I see. And the inflation rate is there for comparison.

　　W: Yes. Why do you think the rise in pocket money is often higher than inflation?

　　M: Im sorry, Ive no idea. Perhaps parents in Britain are too generous.

　　W: Perhaps they are. But it looks as if children were a lot better off in 2001 than they were in 2002. Thats strange, isnt it? And they seemed to have been better off in 2003 than they are now. I wonder why that is.

　　M: Yes, I dont understand that at all.

　　W: Anyway, if you had children, how much pocket money would you give them?

　　M: I dont know. I think I probably give them two pounds a week.

　　W: Would you? And what would you expect them to do with it?

　　M: Well, out of that they have to buy some small personal things. But I wouldnt expect them to save to buy their own socks for example.

　　W: Yes. By the way, do most children in your country get pocket money?

　　M: Yeah, they do.

　　Questions 23 to question 25 are based on the conversation you have just heard:

　　Q 23: What is the table of figures about?

　　Q 24: What do we learn from the conversation about British childrens pocket money?

　　Q 25: Supposing the man had children, what would he expect them to do with their pocket money?

　　四級長對話第二篇：

　　23. A) The pocket money British children get.

　　24. C) It often rises higher than inflation.

　　25. B) Pay for small personal things.

　　解析：本篇長對話討論英國兒童的零花錢，兩人討論的是一張數據表，里面出現了四級高頻詞inflation 。23題的答案就是speaker張嘴第一句話，Now youve seen this table of figures about the pocket money children in Britain get?,可以說是送給考生的一道題目。對話里提到英國兒童零花錢上升的速度要超過該國通貨膨脹的速度。同樣，最后一題的答案也是出現在對話結尾。

　　總體而言，兩篇長對話的難度基本與往年持平，第一篇相比第二篇難度略低，諸如連讀、失爆等語音現象較多，對考生的語音能力進行了較為嚴格的考察。希望考生在今后的備考中，加強跟讀和模仿，改善自己的發音。